Terms & Conditions

Please read the following Terms & Conditions carefully. They explain the conditions under which The Living Desert Botswana Great Wing Safari travel arrangements operate and the extent of your liability. Once deposit / final payment is received for your trip, it represents acceptance by the purchaser of these Terms & Conditions.



A non-refundable deposit equivalent to 20% of the land cost per person is required to commence your booking arrangements. In some circumstances, additional payments may be required for instant purchase airline tickets. If departure date is within 70 days of travel, full payment is due.


Final Payment

Final payment is due 70 days prior to departure. If the balance is not paid by the stipulated date, the right is reserved to cancel the booking(s) without further notice and without refund of deposit.



Cancellations received between 70 and 45 days prior to departure will be levied at a fee of 50% of the total trip cost. Cancellations received less than 45 days prior to departure will be levied at a fee of 100% of the tour cost. Airline cancellation penalties may apply in addition to cancellation and amendment fees listed herein. There will be no refund for unused land arrangements after departure.


Travel Documents

Travel documents, final itinerary details, supplier addresses and contacts will be sent three weeks prior to departure.


Visas and Inoculations

US Passport holders do not require a visa for South Africa and Botswana.  An entry permit will be issued upon arrival into South Africa and Botswana. If taking the Victoria Falls Extension, an entry visa will be issued upon arrival into Zimbabwe. Currently, a single-entry visa is $30 and multiple entry is $45. South Africa requires two blank visas pages in your passport. We recommend one blank visa page for each other country visited. Your passport must be valid for at least six months beyond intended period of stay. It is the travelers responsibility to ensure that passports and all required visas are up-to-date and in accordance with international travel requirements.


If you are not travelling on an American passport, it is imperative that you also check visa requirements for all of the destinations you will be travelling to or transiting through.


There are no required inoculations for entry for South Africa, Botswana and Zimbabwe. Malaria tablets are highly recommended. You may obtain these by prescription from your local physician.



Because of the volatility of exchange rates for many of the Africa destinations Great Safaris offers, we recommend you confirm our price at time of booking. All prices are current as of January 01, 2017 and are subject to change or surcharge.


Once we have received your deposit you will be given the opportunity to pay in full to avoid a price increase (should it occur). Rates are not itemized.




Amendment Fees

Once a booking has been made, any change is subject to a communications fee of $50 per change.


Once documents have been issued, any change will be subject to a minimum administration fee of $100 in addition to communications charges.


Baggage Limitation

The maximum baggage allowance on the flights within Botswana is 44 pounds per person including carry-on bags. Travelers should take only one piece of luggage and it must be soft sided (i.e duffel).  You may take a carry on with you, as well, but the combined weight of your checked bag and carry-on bag may not exceed 44 pounds. Passengers flying into and out of Maun may store excess baggage at Maun Airport.  Any storage expense incurred is for your own account.


Airline Taxes

Taxes and fees are subject to change up until the time of ticketing.


Force Majeure

Great Safaris, LLC shall not be liable for any claims, losses, damages, costs, expenses, delays or loss of enjoyment, of any nature or kind whatsoever, resulting from events beyond our or a supplier’s reasonable control, including but not limited to acts of God, strikes, lockouts or other labor disputes or disruptions, wars, blockades, insurrections, riots, earthquakes, weather conditions, floods or acts or restraints imposed by government authorities.


Operator’s Responsibility

Great Safaris, LLC and/or its agents, act only as agents for the various companies and lines of which tickets are available and these tours operate and assume no responsibility nor liability in connection with the service of any train, vessel, carriage, aircraft, motor or other conveyances which may be used, either wholly or in part, in the performance of its duty to the passenger; neither will it be responsible for any act, error, or omission, or any injury, loss, accident, delay or irregularity which may be occasioned by reason of any defect in any vehicle or through the neglect or default of any company or person engaged in conveying the passenger; or for any hotel proprietor, or hotel service, or for any other person engaged in carrying out the purpose for which tickets or coupons are issued.


In the event that it becomes necessary or advisable for the comfort or wellbeing of the passengers, or for any reason whatsoever, to alter the itinerary or arrangements, such alterations may be made without penalty to the operators. Additional expenses, if any, shall be borne by the passengers, conversely refund will be made to the passengers if any saving is effected thereby. The Airlines concerned are not to be held responsible for any act, omission, or event, during the time passengers are not on board their planes or conveyance. The passage contract in use by the Airlines concerned, when issued, shall constitute the sole contract between the Airlines and the purchaser of these tours and/or passenger. The right is reserved to withdraw any or all tours should conditions warrant, also to decline to accept or retain any passengers as members of the tours. Great Safaris, LLC or agent can assume no responsibility for lost tickets or vouchers.


Great Safaris, LLC shares the coverage available under the USTOA $1 Million Travelers Assistance Program with affiliates of Goway Travel, Inc. who, as an Active Member of the USTOA, is required to post $1 Million with USTOA to be used to reimburse, in accordance with the terms and conditions of the USTOA $1 Million Travelers Assistance Program, the advance payments of Great Safaris, LLC customers in the unlikely event of Goway Travel, Inc. bankruptcy, insolvency or cessation of business. Further, you should understand that the $1 Million posted by Goway Travel, Inc. and shared among its affiliates may be sufficient to provide only a partial recovery of the advance payments received by Great Safaris, LLC. More details of the USTOA Travelers Assistance Program and a list of affiliates may be obtained by writing to USTOA at 345 Seventh Avenue, Suite 1801, New York, New York 10001, or by email to information@ustoa.com or by visiting their website at www.USTOA.com.


© Copyright Great Safaris, LLC, 2014


Release of Liability

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